![]() The last support person applied a fix to correct this for one agent, so now I just need that same fix applied to these other agents.” There are a handful of agents who are not showing up on their own listings. ![]() Me: “Okay, that’s fine and actually not what I’m concerned about. Don’t worry sale leads will still be directed to the agent representing the property listing!” It is a number assigned to your company by our system to capture customer contact information. Unfortunately, you cannot change the phone number displayed on property listing pages. Support Person #2: “I see the ticket you had open with. I have now discovered that this is still happening for the following agents. Me: “I had a ticket open about agent information displaying incorrectly on property listing pages. This explanation suffices for my team, and the fix they applied seems to do the trick… until I realize the same issue is happening with a handful of other agents. It can’t be changed, but don’t worry sale leads will still be directed to the agent representing the property listing. As for the phone number, that is a number assigned to your company by our system to capture customer contact information. Support Person #1: “I just took a look at your account, and ’s ID number was entered incorrectly in our system, so I fixed it. For properties listed by, the page is showing someone else as the listing agent and a phone number that is not her cell number, nor our office number.” Me: “There is an issue affecting some of our property listing pages. I open an email ticket with support to get this addressed. One recurring issue we are having is that the pages showing specific property listings will display names and contact information that do not belong to the agents representing those listings. ![]() We have just adopted a new website platform and have had a lot of frustrations with the transition. I work for a real estate company that has offices in two states. ![]()
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